Privacy policy
Home Privacy policy
We take the protection of your data very seriously. That is why we of course follow the statutory provisions on data protection and do everything we can to keep your data confidential. In addition, it is important to us that you always know what data we store and how we use it. Please take a moment and read the following information, which will inform you about how we handle your data.

We reserve the right to adjust the content of these data protection provisions from time to time in order to be able to ensure protection in the future, in particular on the basis of new legal requirements or technical developments. However, this only applies with regard to declarations on data processing. If the consent of the user is required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the user.

It is therefore advisable to take note of our information and notes on data processing at regular intervals.
Types of data processed:

- Inventory data (e.g., names, addresses).
- Contact details (e.g., email, telephone numbers).
- Content data (e.g., text input, photographs, videos).
- Usage data (e.g. websites visited, interest in content, access times).
- Meta / communication data (e.g., device information, IP addresses).
Purpose of processing:

- Provision of the online offer, its functions and content
- Answering contact inquiries and communicating with users
- Safety measures
- Reach measurement / marketing
1. Objective and responsible body

1.1. This data protection declaration clarifies the type, scope and purpose of the collection, processing and use (hereinafter jointly referred to as "processing") of personal data within this online offer and the associated websites, functions and content as well as external online presences (hereinafter jointly referred to as "Online Offer" or "Website"). The data protection declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is carried out. With regard to the terms used, such as "processing" or "person responsible", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

1.2. The provider and the party responsible for data protection law is Ioana Alina Ross, Ohmstrasse 3, 70736 Fellbach, phone: 0711 - 838 89 90, email:, complete imprint: (referred to as “provider”, “we” or “us” in this data policy).

1.3. The terms used in this data protection declaration, such as "user", are to be understood as gender-neutral.
2. Basic information on data processing

2.1. We process personal data of users only in compliance with the relevant data protection regulations, in accordance with the principles of data economy and data avoidance. This means that user data is only processed if there is legal permission, in particular if the data is required or required by law to provide our contractual services and online services, or if consent has been given.

2.2. We take organizational, contractual and technical security measures according to the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data processed by us against accidental or deliberate manipulation, loss, destruction or against access by unauthorized persons.

2.3. If content, tools or other means from other providers (hereinafter jointly referred to as "third-party providers") are used within the scope of this data protection declaration and their registered office is abroad, it can be assumed that data will be transferred to the countries in which the third-party providers are based. The transfer of data to third countries takes place either on the basis of legal permission, the consent of the user or special contractual clauses that guarantee the legally required security of the data.
3. Processing of personal data

3.1. The personal data of users are processed for the following purposes: (a) The execution of our services, services and user performances as well as the guarantee of an effective customer service and / or technical support and (b) sending of newsletters or other advertising material, provided the users have given us the appropriate consent.

3.2. When contacting us (using the contact form or email), the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise.

3.3. The personal data provided for the purpose of ordering information / brochures, etc. (such as name, email address, address, payment data) will only be used by us to fulfill and process the order. These data are treated confidentially and are not passed on to third parties who are not involved in the ordering, delivery and payment processes.

3.4. We pass the data on to third parties if this is necessary for billing purposes (e.g. carrying out bank transactions or sending invoices by post) or otherwise in order to fulfill our contractual obligations towards users.
4. Sending information by newsletter

4.1. The following information on the newsletter applies if a newsletter is offered within our online offer.

4.2. E-mails with advertising information about us, our services and offers are only sent with the express consent of the user.

4.3. Before the newsletter is sent, the e-mail owner receives a confirmation e-mail in which he must confirm the newsletter registration. Registrations that have not been confirmed are automatically deleted within four weeks at the latest.

4.4. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes, in particular, the recording of the registration and confirmation times.

4.5. Users can revoke their consent to the storage of their data, their email address and their use for sending newsletters at any time. The revocation can be made, for example, via a link in the newsletters.
5. Collection of access data

5.1. We collect data about every access to the server on which this online offer is located (so-called server log files). The access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

5.2. We use the log data without assignment to the person of the user or other profile creation in accordance with the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of the online offer. However, we reserve the right to check the log data retrospectively if, based on specific indications, there is a justified suspicion of illegal use.
6. Cookies

6.1. Cookies are small files that store data about users or their online usage on users' devices (e.g. desktop or mobile computers) for later retrieval. In the future, cookies can be supplemented with additional data or read out. The data stored in the cookies can be processed by us or by third-party providers. In the context of this data protection declaration, users are informed about the use of cookies in the context of our online offer.

6.2. Our online offer can also be viewed with the exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their web browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer, e.g. if the media need cookies to be set for media control.

6.3. It is possible to use many online advertising cookies from companies via the US website or the EU website manage.
7. Integration of services and content from third parties

7.1. It can happen that content or services from third-party providers, such as videos from YouTube, city maps or graphics from other websites, are embedded in our online offer. The embedding of content from third-party providers always requires that the third-party providers perceive the IP address of the user, since without the IP address, they would not be able to send the content to the user's browser. The IP address is therefore required to display this content. Furthermore, the providers of third-party content can set their own cookies and process user data for their own purposes. In doing so, user profiles can be created from the processed data. We will use this content as sparingly and avoiding data as possible, and choose reliable third-party providers with regard to data security.

7.2. The following illustration provides an overview of third-party providers and their content, along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):

7.3. Videos from the “YouTube” platform of the third-party provider Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration:, Opt-Out:

7.4. Maps of the "Google Maps" service provided by the third-party provider Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Data protection declaration:, Opt-Out:

7.5. Videos from the “Vimeo” platform of the third-party provider Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Data protection declaration:

7.6. Videos from the "Wistia" platform of the third-party provider Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA. Data protection declaration:
8. Social media buttons and links

8.1. The links / buttons to social networks and platforms used within our online offer (hereinafter referred to as "social media") only establish contact between social networks and users when users click on the links / buttons and the respective networks or whose websites are called up. This function corresponds to the operation of a regular online link.

8.2. The following illustration offers an overview of the linked social media providers, along with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):

8.3., Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland, data protection declaration:, opt-out: https: //

8.4. Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The data protection declaration:, Opt-Out:

8.5. Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Data protection declaration:

8.6. XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Data protection declaration: Data protection information provided by Xing on the “Xing sharing button”: The “XING share button” is used on this website. When you access this website, your browser will establish a short-term connection to the XING AG servers (“XING”) with which the “XING Share Button” functions (in particular the calculation / display of the counter value) are performed. XING does not save any of your personal data when you access this website. In particular, XING does not save any IP addresses. There is also no evaluation of your usage behavior via the use of cookies in connection with the “XING Share Button”. You can access the current data protection information on the “XING Share Button” and additional information on this website:
9. Range measurement: Google Analytics

9.1. We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

9.2. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer, and to provide us with other services related to the use of this online offer and the internet. In doing so, pseudonymous user profiles can be created from the processed data.

9.3. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases.

9.4. The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by downloading and installing the browser plug-in available under the following link:

9.5. Further information on the use of data for advertising purposes by Google, setting and objection options can be found on the Google website:, and
10. User rights

10.1. Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them.

10.2. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data and, in the event of unlawful data processing being accepted, to lodge a complaint with the responsible supervisory authority.
11. Deletion of data

The data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention requirements.
12. Changes to the privacy policy

12.1. We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or to changes in the service and data processing.

12.2. The users are therefore asked to inform themselves regularly about their content.

We use the reCAPTCHA service from Google Inc. (Google) to protect your inquiries via the Internet form. The query is used to differentiate whether the input is made by a person or improperly by automated, machine processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The different data protection provisions of Google apply to this data. You can find more information on Google's data protection guidelines at:
Hotel Das kleine Ritz
Ohmstraße 3
70736 Fellbach bei Stuttgart
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Fax: +49 711 - 83 88 999 77
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